Before Your Shampoo And Conditioner Arrive, There’s One Thing I Ask Every Patient To Do After Every Wash
It takes about 60 seconds.
And it can take your routine from improving the hair you still have to starting new hair where menopause has left your scalp visibly thin.
You have made a genuinely good decision.
Your Shampoo and Conditioner are already on their way, and they will do exactly what I recommended them for.
You will see:
- 🚿Less hair collecting in the drain on wash days
- 🌱Fuller strands that do not collapse again by lunchtime
- 🔗Less breakage when you brush, dry and style your hair
But there is another reason I formulated them this way that I have not shown you yet.
It is not something you will feel in the softness of your hair.
And it is not something you will see immediately after washing.
It happens beneath your hair, in the environment surrounding each follicle.
Every wash creates an opportunity most women never use.
There is one thing I ask my patients to do during that opportunity.
It takes about 60 seconds.
And it addresses the follicles your Shampoo and Conditioner cannot reach because there is no hair growing from them yet.
The “Empty Follicle” Two Italian Dermatologists Discovered
In 2002, two Italian dermatologists began tracking individual follicles to see what happened after a hair fell out.1
Normally, the old strand leaves and the follicle begins growing its replacement.
But in women with thinning hair, they found something neither of them expected.
The replacement did not appear.
The follicle simply sat there empty.
Not for a few days.
For four months.
Sometimes closer to a year.
They called this newly discovered gap kenogen, from the Greek word for “empty.”
After menopause, more and more follicles can begin getting trapped inside it.
In women over 50, the share of empty follicles doubled from 8% to 16% in two years.2
On a scalp containing roughly 100,000 follicles, that is the difference between approximately 8,000 empty follicles and 16,000.
Sixteen thousand missing strands are not something you hide with a different parting.
You see them around your temples.
You see them through your crown.
You see them every time the light hits your part.
It is also why your hair can continue looking thinner even after the worst of the shedding begins to slow.
Your Shampoo and Conditioner improve every strand that is still growing.
But an empty follicle has no strand to strengthen, thicken or protect.
It needs something else.
And this was the most important part of what those dermatologists discovered:
An empty follicle is not necessarily a dead follicle.
The cells responsible for beginning its next hair can still be there.
They are simply waiting for the signal to begin again.
The Plant Peptide That Started Over 10,200 New Hairs In 12 Weeks
There is one compound I recommend when the shedding has begun to improve but the part, temples or crown remain visibly thin because too many follicles are still sitting empty.
It is called Redensyl.
Redensyl works directly on the cells responsible for beginning a new hair cycle.
In clinical testing, it started the growth of more than 10,200 new hairs in twelve weeks.3
But here is the part that matters for you.
The women in that study did not deliberately prepare the environment surrounding each follicle before applying Redensyl.
They simply added it to the routine they were already using.
And they still started more than 10,200 new hairs.
You have already made the change they did not.
Your Shampoo was formulated to improve the environment surrounding each follicle every time you wash.
But it cannot give an empty follicle the signal to begin growing again on its own.
That is what Redensyl does.
To put that result into perspective, a large hair transplant may involve roughly 8,100 hairs and cost between $10,000 and $15,000.4
Redensyl started over 10,200.
That is why I built KilgourMD Treatment around it.
But creating the right environment and finding the right signal were only two parts of the problem.
The signal still had to reach the follicle.
Three Times More Active Reached The Scalp
While working in topical drug development at Stanford, I developed the patented liposomal delivery system now used in Treatment.
Most topical ingredients remain near the surface of the scalp.
Our liposomes wrap around the active ingredients and carry them through the scalp barrier.
In an independent absorption study, this delivered three times more active than a competing serum.5
Your Shampoo prepares the environment.
Redensyl provides the signal.
And the patented delivery system carries that signal to where the next hair begins.
The science behind Treatment is precise.
Adding it to your routine is simple.
The Routine You Already Ordered Does Not Change. It Gets Better.
First, wash with your KilgourMD Shampoo.
Follow with your Conditioner.
Then towel-dry your hair and apply one dropper of Treatment directly across the areas that remain visibly thin.
Your part.
Your temples.
Your crown.
Massage it into your scalp for 60 seconds.
On days you do not wash, simply apply Treatment once daily to a dry scalp.
Each product now has one clear job.
Your Shampoo prepares and supports the scalp environment.
Your Conditioner strengthens and protects the strands that are growing.
Treatment provides the signal to follicles that are still sitting empty.
Shampoo and Conditioner improve every strand you currently have.
But an empty follicle has no strand for them to strengthen, thicken or protect.
Treatment addresses that final gap.
What Women Notice When They Use The Complete Routine
“Kilgour Shampoo and Conditioner twice a week and the serum at least five days a week. Hair feels softer with more curl definition 💁🏼♀️”
“I’ve had amazing success and was super excited to share after taking another photo of the progress this morning.
The top photos were taken on June 22 when I began the serums and Shampoo and Conditioner. The bottom photos were taken today, August 10.
That’s seven weeks.
I tried to photograph the same angle in my bathroom. I’m so grateful to have found these products. 🙏🏻🙌”
“The Shampoo and Conditioner stopped me dreading wash day. Adding Treatment was the missing piece.
Less shedding, fuller hair and baby hairs appearing along my part. All three take minutes, and my hair finally feels like mine again.”
Picture Your Hair 12 Weeks From Now
Less hair is collecting in the drain.
The strands you already have feel fuller and resist breaking.
And beneath them, follicles that had been sitting empty are beginning their next hair.
As those new hairs emerge and grow, they begin adding real coverage through your part, around your temples and across your crown.
You are no longer asking fewer strands to create the appearance of fullness.
You are creating more hair to contribute to it.
Your Shampoo prepares the scalp.
Your Conditioner protects the hair.
Treatment begins replacing what is missing.
That is what the complete routine looks like.
Add The Complete Three-Month Treatment Protocol
Because you have already ordered your Shampoo and Conditioner, you can add Treatment at a private price that is not available through our regular store.
Dr. Kilgour’s Treatment Serum
The Complete Twelve-Week Regrowth Protocol
- Three full-size bottles for the complete 90-day protocol
- Starts over 10,200 new hairs in just three months
- Patented liposomal delivery system
- Ships straight to your door, right behind your Shampoo and Conditioner
- Covered by our 90-day money-back guarantee
- No hormones
- No side effects reported in clinical testing
Choose Your Option Your price is held for 1:22:33
3 Bottles of Treatment Serum3 Bottles of Treatment SerumWhat Women Usually Ask Me At This Point
There is no pressure here.
I would rather answer the questions women normally ask me now than have you make the decision with only half the information.
What happens if it does not work for me?
You get your money back.
Use Treatment alongside your Shampoo and Conditioner for 90 days.
If you do not love what you see, email us and we will return every penny.
The bottles can be empty.
There is nothing to send back and nothing to prove.
Your complete protocol is covered by the same 90-day guarantee.
Am I signing up for a subscription?
Only if you choose Subscribe & Save.
The subscription option sends three bottles every 90 days for $193.
You can skip, pause or cancel anytime.
If you prefer not to subscribe, select the one-time option and pay $226.95 for the complete three-bottle protocol.
No recurring charges.
Do I have to use Treatment forever?
No.
Treatment has a specific job: helping restart follicles that have stopped producing hair.
Most of my patients use it for three to six months.
Your Shampoo and Conditioner continue supporting the scalp and protecting the strands growing above it.
Treatment is what addresses the follicles where hair is still missing.
Your Shampoo And Conditioner Cannot Grow A Strand From An Empty Follicle
They can improve the scalp environment.
They can give the hair you still have more visible body.
They can protect fragile strands from breaking before they contribute meaningful length.
But they cannot strengthen a strand that does not exist yet.
Treatment completes the routine by giving empty follicles the signal to begin again.
You have already taken the first step.
While your Shampoo and Conditioner are on their way, you can add the full three-month Treatment protocol so it arrives in time to start the complete routine.
Best wishes,
Dr. James Kilgour, MD
References
- Rebora A, Guarrera M. Kenogen: a new phase of the hair cycle? Dermatology. 2002;205(2):108–110.
- Guarrera M, Rebora A. Kenogen in female androgenetic alopecia. Dermatology. 2005;210(1):18–20.
- Redensyl clinical study data, Givaudan Active Beauty. Ingredient supplier study, not the KilgourMD JDD trial.
- International Society of Hair Restoration Surgery, 2025 Practice Census, and published US clinic pricing benchmarks, 2026.
- Independent skin absorption study of the KilgourMD liposomal delivery system versus a competing scalp serum. Data on file, KilgourMD.
6 Things I Wish Every Patient Knew About Hair Loss After 45
A patient flew 5,000 miles to ask what I did for my mother’s hair. I told her six things — every one the opposite of what she’d been doing. It shouldn’t take a flight across the world to hear them.
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A few months ago, a woman flew from England to my clinic in California — because of my mother.
She knew my mom, Gaynor. She’d watched Gaynor’s hair come back over the better part of a year, in person, while her own was thinning. So she didn’t email. She got on a plane, flew 5,000 miles, and asked me one question: “What did you do for her?”
I told her. Six things — every one the opposite of what she’d been doing. It shouldn’t take a flight across the world to hear them. So here they are.
Your hair isn’t the problem — your scalp is.
Pull a strand from your brush. Full, pigmented, intact — that’s not a dying hair. Something pushed it out, and that something is the scalp underneath.
Harvard proved it in 2020: a dying follicle moved into young scalp grew back; a healthy one moved into aged scalp died. The follicle never decided. The scalp did.
Biotin and collagen were never going to fix this.
They feed the hair. Your hair was never starving — your scalp was aging. It’s more building material poured into a factory that’s already shutting down.
Minoxidil isn’t wrong — it’s incomplete.
It forces blood to the surface, and if it’s helped you at all, you’re not imagining it. But the real problem — the aging scalp underneath — is one floor down, and minoxidil never goes there. It props up the top floor while the foundation keeps sinking.
Washing less doesn’t save your hair — it hides the shedding.
Stretching your wash days doesn’t mean less loss. It means the same loss, saved up into one bigger clump. What’s happening between washes is the problem — not the washing.
Thinning after 45 usually isn’t permanent.
Read this one slowly. The hair you’ve lost isn’t gone — the follicles aren’t dead. They’ve gone quiet, waiting on a scalp that stopped feeding them.
Here’s how you tell: if the strands in your brush still have their structure, the follicle that made them is alive. It didn’t die. It’s starving. Feed the scalp, and it wakes back up — the shedding stops, then the part fills in.
Your doctor couldn’t have told you — until this June.
Normal bloodwork, “it’s just age” — both true, neither explained your hair, because the answer sits in a layer of skin no blood test checks and most dermatology training (built on studies of men) skips.
That changed this June, when the first women-only trial published in the Journal of Drugs in Dermatology. An independent lab counted every strand shed, by hand, before and after:
Minoxidil’s response rate in women is about 30%. A 98% response is a number you almost never see in dermatology. That’s why you’re only hearing this now.
Everything Above Was Pointing At One Thing
Every point above lands in one place: the scalp. So that’s what I spent years building for — the first serum designed to reverse the aging underneath your hair, not chase the strand like everything else. It’s the exact serum every woman in the trial used.
The KilgourMD Prevention Serum. Thirty seconds a night.
How it works
No hormones. No prescription. Nothing in your bloodstream — because the problem was never there. Zero side effects across the entire trial. 150,000 women on it. 1,000+ clinicians recommend it through FrontRowMD.
My 90-Day Guarantee
Use it every night for 90 days. If your hair isn’t visibly better, email me “it didn’t work.” Every penny back, keep the bottle. No forms, no return, no retention call.
My mother’s 68 now — two years on it, more density than she had at 55. This is the answer I couldn’t give her when she started losing it.
When 95 of 100 women stop shedding, the guarantee isn’t generous. It’s just honest.
Picture the version most women never get to: the part closed back in, the ponytail that holds weight again, the morning you realize you haven't thought about your hair in a week.
That's not a promise — it's what 98 of 100 women in the trial walked toward, thirty seconds a night.
Here's the part nobody says out loud: the scalp doesn't pause while you decide. Every month you wait, the collagen thins a little more and a few more follicles go quiet. Doing nothing isn't holding steady — it's losing ground you'll have to win back later.
For most women over 45, the hair isn't gone. It's waiting on a scalp nobody ever treated. Thirty seconds a night, for 90 days, covered either way — that's how you find out which side of the line you're on.
— Dr. James Kilgour, MD · Board-Certified Dermatologist · Stanford-Trained
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